Allison’s Therapy Corner (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or communicate with us, including through text messaging (SMS).

Website: https://allisonstherapycorner.com
Location: Texas

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Appointment details
• Communication preferences
• Any information you voluntarily provide through forms

Non-Personal Information

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and similar tracking technologies

Communication Records

• Appointment reminders
• Customer service communications
• Service history and feedback
• Timestamped opt-in and consent records for SMS and email

2. How We Use Your Information

We use the information we collect to:

• Provide pediatric speech and occupational therapy services
• Schedule and confirm appointments
• Respond to inquiries
• Send appointment reminders and important updates
• Improve our website and services
• Maintain security and prevent fraud
• Maintain accurate records of communication consent

3. SMS Messaging & Mobile Privacy

SMS Program Overview

If you opt in to receive text messages from Allison’s Therapy Corner, you agree to receive messages related to:

• Appointment reminders
• Scheduling updates
• Follow-ups
• Service-related notifications

We do not send promotional marketing messages unless separately consented to.

Consent to Receive Text Messages

You will only receive SMS messages if you have explicitly opted in. Consent is not a condition of receiving services.

We maintain timestamped records of all opt-in actions in compliance with the Telephone Consumer Protection Act (TCPA) and applicable laws.

Message Frequency

Message frequency may vary depending on appointments and service interactions.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying:

STOP — to cancel further messages
HELP — for assistance

After you reply STOP, you will receive a final confirmation message. No additional messages will be sent unless you opt in again.

All opt-out requests are processed immediately.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Carriers are not liable for delayed or undelivered messages.

SMS Data Protection Statement

Allison’s Therapy Corner does NOT share mobile opt-in information, phone numbers, or consent records with third parties or affiliates for marketing or promotional purposes.

We may share information with service providers solely for the purpose of delivering SMS communications you have consented to receive. These providers are contractually required to safeguard your information.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties.

4. HIPAA & Protected Health Information (PHI)

Allison’s Therapy Corner is committed to protecting the privacy and security of your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

We implement appropriate administrative, physical, and technical safeguards to protect Protected Health Information (PHI).

SMS communications are intended for:

• Appointment reminders
• Scheduling updates
• Service-related notifications

We request that patients and guardians avoid sending sensitive medical information or detailed clinical information via text message. If detailed health information needs to be shared, please contact our office directly by phone.

This Privacy Policy does not replace our official HIPAA Notice of Privacy Practices, which governs how medical information may be used and disclosed under federal law.

5. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information:

With Service Providers

• Payment processors
• Appointment scheduling systems
• Secure messaging platforms
• Website hosting providers

These providers are required to maintain confidentiality and security.

For Legal Compliance

We may disclose information if required by law, legal process, or to protect our rights and safety.

Business Transfers

In the event of a merger or acquisition, your data will remain protected under this policy.

6. Data Security

We implement reasonable security measures to protect your information, including:

• Secure access controls
• Encrypted communications where applicable
• Regular system monitoring
• Limited access to authorized personnel

While we take appropriate safeguards, no method of transmission over the Internet is 100% secure.

7. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve user experience
• Analyze website traffic
• Remember preferences

You may disable cookies in your browser settings, though some website features may not function properly.

8. WordPress & Website Content

Comments

If visitors leave comments, we collect the data shown in the comment form, along with IP address and browser information to assist with spam detection.

An anonymized string (hash) of your email address may be provided to the Gravatar service. Their privacy policy is available at https://automattic.com/privacy/.

Media

If you upload images, avoid including embedded location data (EXIF GPS). Visitors may download and extract location data from images on the website.

Embedded Content

Articles may include embedded content (videos, images, etc.). Embedded content from other websites behaves as if the visitor has visited the other website directly. Those sites may collect data about you.

9. Your Rights

You may:

• Request access to your personal information
• Request corrections or updates
• Request deletion of personal data (subject to legal requirements)
• Opt out of email communications
• Opt out of SMS messages by replying STOP

To exercise these rights, contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy periodically. The most current version will always be available on our website with the updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Allison’s Therapy Corner
Phone: 817-754-4940
Email: admin@allisonstherapycorner.com
Website: https://allisonstherapycorner.com

By using our website or opting into SMS communications, you consent to this Privacy Policy.